Accessibility Statement

Paragon Consulting Services, Inc. is committed to ensuring that our website, paragon-csi.com, is accessible to the widest possible audience — regardless of ability, technology, or circumstance. We believe that accessible design benefits everyone and is a core part of building a quality web experience.

Our Commitment

We are actively working to improve the accessibility of this website in alignment with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These guidelines explain how to make web content more accessible to people with disabilities, including those with visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.

Measures We Have Taken

In building and maintaining this site, we have taken the following accessibility measures:

• Used semantic HTML5 elements (headings, landmarks, lists) to communicate page structure
• Provided descriptive alt text for meaningful images; decorative images use empty alt=""
• Ensured all form fields have associated labels visible to screen readers
• Designed focus states that are visible for keyboard and switch-device users
• Avoided relying solely on color to convey information
• Ensured sufficient color contrast between text and backgrounds throughout the site
• Used relative font units (rem/em) so text scales with user preferences
• Provided skip-to-content links on all pages
• Ensured all interactive elements are reachable and operable via keyboard
• Tested core page templates with screen readers including NVDA and VoiceOver

Known Limitations

We are aware of some areas where accessibility can be improved. We are actively working on these and aim to resolve them in future updates:

Area	Known Issue	Status
PDF downloads	Some older PDF documents may not be fully tagged for screen readers	Planned
Video content	Embedded third-party videos may lack captions or audio descriptions	Planned
Complex data tables	Some technical comparison tables may not have full header associations	In Progress
Mobile nav	Dropdown menus on mobile may require additional ARIA live region support	Planned

Supported Assistive Technologies

We aim to support the following assistive technology combinations, which represent the most commonly used configurations among users with disabilities:

• NVDA + Firefox (Windows)
• JAWS + Chrome (Windows)
• VoiceOver + Safari (macOS and iOS)
• TalkBack + Chrome (Android)

We also support browser zoom up to 400% and high-contrast mode on Windows and macOS.

Feedback & Reporting Issues

We welcome your feedback on the accessibility of our website. If you encounter barriers while using this site — such as content that is difficult to navigate with a keyboard or screen reader, images without adequate descriptions, or forms that are hard to complete — please let us know.

We aim to respond to accessibility feedback within 5 business days and to resolve substantive issues within 30 days where feasible.

Standards & Guidelines

This site has been developed with reference to the following standards:

• Web Content Accessibility Guidelines (WCAG) 2.1 — W3C Recommendation
• ARIA Authoring Practices Guide — W3C WAI
• Section 508 of the Rehabilitation Act (U.S. federal standard for electronic and information technology)

Third-Party Content

Some content on this website is provided by or embedded from third-party services (such as video players, map embeds, or social media widgets). We do not control the accessibility of those third-party interfaces, but we will flag known issues and seek alternatives where possible.

Ongoing Review

Accessibility is an ongoing effort. We review and update this statement at least annually and conduct periodic testing of key site templates. If you believe our self-assessment is inaccurate or that we have not adequately addressed an issue, please contact us.