Privacy Policy

Paragon Consulting Services, Inc. (“Paragon,” “we,” “us,” or “our”) is committed to protecting the privacy of visitors to our website at paragon-csi.com and any related subdomains (the “Site”). This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.

By using the Site, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our Site.

1. Information We Collect

We collect information in two ways: information you provide directly to us and information collected automatically when you use the Site.

Information you provide directly:

• Name, company name, job title
• Email address and phone number
• Details you include in contact form messages or inquiry submissions
• Information provided when requesting a consultation or demo

Information collected automatically:

• IP address and approximate geographic location
• Browser type and version, operating system
• Pages visited, time on page, referring URLs
• Device identifiers and session data

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide the services you request
• To send relevant follow-up communications about Paragon services
• To improve the content, functionality, and performance of the Site
• To analyze usage trends and measure marketing effectiveness
• To comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

3. Sharing of Information

We may share your information with trusted third parties only in the following circumstances:

• Service providers: Companies that assist us with website hosting, CRM, email delivery, and analytics — subject to confidentiality obligations.
• Legal compliance: When required by law, regulation, or valid legal process.
• Business transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.
• With your consent: For any other purpose with your explicit permission.

4. Cookies & Tracking Technologies

Our Site uses cookies and similar tracking technologies to enhance your browsing experience and gather analytics data. Cookies are small text files stored on your device.

We use the following types of cookies:

• Essential cookies: Required for basic site functionality.
• Analytics cookies: Help us understand how visitors interact with the Site (e.g., Google Analytics).
• Marketing cookies: Used to track visitors across websites to display relevant advertisements.

You can control cookie preferences through your browser settings. Disabling certain cookies may affect site functionality. For more information about managing cookies, visit allaboutcookies.org.

5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Contact form submissions are typically retained for up to 36 months. You may request deletion of your data at any time by contacting us (see Section 11).

6. Security

We implement reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. This includes SSL/TLS encryption for data in transit and access controls for stored data.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee absolute security and encourage you to use caution when sharing sensitive information online.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access and receive a copy of your personal data
• The right to correct inaccurate or incomplete data
• The right to request deletion of your data (“right to be forgotten”)
• The right to object to or restrict certain processing activities
• The right to data portability
• The right to opt out of marketing communications at any time

To exercise any of these rights, please contact us using the information in Section 11. We will respond within a reasonable timeframe and in accordance with applicable law.

8. Third-Party Links

Our Site may contain links to third-party websites, including our partner platform getfoundational.com. These sites have their own privacy policies, and we are not responsible for their content or privacy practices. We encourage you to review the privacy policy of any site you visit.

9. Children’s Privacy

Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child under 13, please contact us immediately so we can take appropriate action.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will update the “Last updated” date at the top of this page. We encourage you to review this policy periodically. Continued use of the Site after changes are posted constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us: