EDI Services — Managed EDI

Full-Service EDI Outsourcing — We Run It All

From onboarding new trading partners to resolving transaction exceptions at midnight, Paragon’s managed EDI team handles every aspect of your B2B data exchange. Your team stays focused on the business.

Everything Your EDI Operation Needs

Our managed EDI clients get proactive operations, not just reactive support.

Trading partner onboardingNew partner setup, map development, testing, and certification — handled entirely by Paragon.
24/7 transaction monitoringEvery inbound and outbound transaction is monitored for errors, duplicates, and compliance failures.
Exception handlingWhen transactions fail, we identify the cause and resolve it — often before your team notices.
Compliance managementWe track retailer and partner compliance requirements and update your mappings when standards change.
Chargeback defenseDocumented transaction audit trails and compliance reports to dispute and reduce chargeback deductions.
Reporting & visibilityReal-time transaction dashboards and monthly operational reports covering volume, exceptions, and trends.
“Paragon’s EDI team helped us reduce chargeback deductions by 85%. They know this stuff cold — and they’re responsive in a way that most vendors simply aren’t.”
Lloyd Myers — Vice President, DF Stauffer Biscuit Company
Foundational eBusiness Services

Managed EDI Runs on Foundational

Everything described above runs on Foundational eBusiness Services — Paragon’s EDI division and the B2B integration platform behind it, built on 30 years of managing trading partner connections for manufacturers, distributors, and retailers.

That’s why a managed engagement doesn’t have to stop at EDI. X12 and EDIFACT, REST and SOAP APIs, cloud ERP connectors, flat files, AS2, SFTP, HTTPS — if a trading partner requires it, the platform already supports it.

Weighing managed EDI against building the function in-house? Our managed EDI vs. in-house comparison breaks down the tradeoffs, and our five-day trading partner onboarding process shows how fast new partners can go live.

What Foundational covers

EDI — ANSI X12 & EDIFACT850 PO, 856 ASN, 810 Invoice, 820 Remittance & hundreds more
REST & SOAP API integrationConnect to any modern application or cloud platform via API
Cloud ERP connectorsPre-built for SAP, Oracle Cloud, NetSuite, Microsoft Dynamics
Secure communicationsAS2, SFTP, HTTPS, VAN, and all major transmission protocols
99.9%
Uptime target
30 years of integration experience with <48hr map turnaround

Get Your EDI off Your Plate

Tell us about your trading partner setup and we’ll show you what managed looks like for your environment.

Get a free consultation Call 888-728-4030